Main definition?

Crisis management

Holistic management process that identifies potential impacts that threaten an organization and provides a framework for building resilience, with the capability for an effective response that safeguards the interests of the organization’s key interested parties, reputation, brand and value­creating activities, as well as effectively restoring operational capabilities.

Note 1 to entry: management also involves the management of preparedness, mitigation response, and continuity or recovery in the event of an incident, as well as management of the overall programme through training, rehearsals and reviews to ensure the preparedness, response and continuity plans stay current and up-to-date.

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DRIVER+ project has received funding from the European Union's 7th Framework Programme for Research,
Technological Development and Demonstration under Grant Agreement (GA) N° #607798