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Interoperability and service solutions for stakeholders & first responder organizations in the public safety and crisis and disaster management domains.

Over the past decades many "isolated information technology solutions" have been developed within the field of and management, which very specifically describe, interpret and present information for each organization. So far, it has been a particular challenge for different organizations to exchange information with one another based on different IT systems.

The new Public Safety Hub (PSH) platform enables the seamless exchange of information between federated systems of different organizations (both military and civil IT systems). The PSH improves the cooperation of services, organizations and citizens for the effective management of disasters. This is all the more important because when coping with disasters, processes and processes between the operating task forces must be harmonized and synchronized.

The special technological architecture of the new platform includes the secure and flexible data exchange between most diverse organizations without creating numerous dependencies and without creating single points of failures. Such a modern and flexible communication platform can easily bundle separate competencies and ensure a highly secure and efficient cooperation of different organizations in crisis situations. Fully automated data exchange between the information systems is thus ensured. This will make it possible in the future to cope with major events and catastrophes even faster and to send help to the right places even more quickly and precisely.

The PSH's federated design reflects the and division of responsibilities needs of the CM and other public safety domains. This is especially reflected in the following design qualities:

  • Seamless & federated
    • Seamless information exchange between safety systems (e.g. C2-systems)
    • Federated data and system control, respecting the roles and processes of individual organizations
    • Vendor-independent data distribution with respect to the to be integrated sub-systems
  • by design
    • Federated data handling and functionality, i.e.,  no central point of failure
    • Geo-redundancy of core functionalities
    • to work in network partitions in network failure cases
    • Mature handling of failover cases:
      • Redundancy of functional nodes
      • Systematic awareness of failover nodes
      • Dynamic failover capabilities
      • Queuing of messages that cannot be transmitted (for a defined time to live)
      • Inspection capabilities for failover cases
  • Scalability
    • Vertical scalability (local replication of functions)
    • Horizontal scalability (reflecting organizational topologies)
    • Intelligent routing reduces the load on the network
    • Support for complex system topologies and access & authorization schemes
  • Smart information distribution
    • Intelligent application-level addressing and routing that does only distribute data to required recipients (in terms of a principle of data economy, following GDPR and security considerations)
    • Unique identifiers (addresses) on an application level
    • Wildcards for sharing information according to topological or organizational structures
    • Tag-based communications and addressing for content-based organization of data exchanges


Supported Use Cases

Public Warning & Alerting & Cross-stakeholder Notification Services

Today’s landscape of warning & alerting and safety management systems is complex and not interoperable:

  • Not entirely digital information exchange, e.g., between first responder organizations, slows down the information propagation
  • (sirens, broadcasting services etc.) cannot restrict outreach, e.g., to geolocation-based audiences
  • Outreach to population is insufficiently digitized, slow and currently insufficiently focused on target audiences

: AIT Public Safety Hub + CrowdAlerter (Notification Services) Services

  • Geo-referenced warning & alerting of the population
  • Extensible multi-channel warning system, incl. AIT safety app and SMS or custom safety communication channels Hub
  • Interconnect isolated safety information systems (standard protocols like CAP, MIP or legacy system wrappers)
  • Address resolution (DNS-like) with Object Identifiers

Related CM functions

Seamless information exchange between command and control systems

Current situation:

CM-systems - warning and alerting applications – are today nor (fully) integrated in the technological landscape. But of all systems involved in and management is an imperative pre-requirement for minimizing damage and losses in case of incidents.


The AIT Public Safety Hub (PSH) platform enables the seamless exchange of information between the C2-systems of different organizations (both military and civil IT systems). So the PSH improves the cooperation of services, organizations and citizens for the effective management of disasters. Features:

Formats & Standards

  • CAP w/ Austrian profile CAP-AT (by AIT)
  • EMSI for the exchange of tactical info
  • Wrapper for legacy-formats
  • Ongoing extension with more exchange formats, e.g., for tactical information
  • OID-A Addressing & Routing
  • Public CAP: Public messages
  • Private CAP: Restricted / private messages, e.g., for authorities in Europe
  • Message protocol

Multiple operation modes: from autarkic to entirely cooperative operations


Integrated failure safety against the failure of network infrastructure elements

Related CM functions

Information Exchange between  Command & Control Systems
AIT PSH - Federated Deployment: PSH minds topological and organizational deployment needs (incl. secure network traversal)
AIT PSH - Resilience: A "Mesh"-like network core combines high resilience with the convenience of central systems
AIT Public Safety Hub Use Cases: An integrated infrastructure for alerting, tactical information
Examples (screenshots) of the exchange of tactical information between CM organizations
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eu Portfolio of Solutions web site has been initially developed in the scope of DRIVER+ project. Today, the service is managed by AIT Austrian Institute of Technology GmbH., for the benefit of the European Management. PoS is endorsed and supported by the Disaster Competence Network Austria (DCNA) as well as by the STAMINA and TeamAware H2020 projects.