Metrics and key performance indicators (KPIs)
Critical objectives for emergency operations:Inter-agency communicationCollaboration with other state agenciesResource and personnel deploymentStandard emergency procedure implementation (e.g., standard operations procedures (SOP), response plans (RP))Agency chain of command/team buildingPublic communication
CostImplementation complexitysum of arrival times
A Simulation Tool for Examining the Effect of Communications on Disaster Response in the Oil and Gas Industry.
Communication system performance including connection establishment, delay times, and signal quality.Procedures governing the use of communication technologies (specifically when making calls).Number of serversCall durationCall Arrivalsprobability of rain outagenumber of interferers
The effect of a simulation-based training intervention on the performance of established critical care unit teams.
Bahavioral factors:“Leadership and Team Coordination”Verbalizing Situational Information”
Main evaluation criteria:Response accuracyTime of response
A risk assessment tool for improving safety standards and emergency management in Italian onshore wind farms
Three macro areas are identified (Emergency Call/communication, Routes and emergency vehicles definition-wind farm classification, drive to site of accident), and 12 indicators have been selected for the 3 macro areas.
Community Assessment for Public Health Emergency Response (CASPER): An Innovative Emergency Management Tool in the United States.
Evaluation of CASPER trainings and usefulness of CASPER assessments
correctness of the relevance assessments
Cornell Medical Index
Utility pointsAgreement reached – opting outComparing results of agent with result of humans