Authors
Velasquez, Juan D. ; Yoon, Sang Won ; Nof, Shimon Y.

Abstract: This paper highlights the implementation of a computer-based, collaborative training prototype for emergency response in a Department of Transportation and its ability to improve organizational communication, resources and methods utilization, and best actions to follow in order to mitigate emergencies. The prototype is validated by means of several mock drills implemented in a state Department of Transportation in the United States. The drill results indicate that the computer-based, collaborative training tool developed is an economical and powerful training tool to enhance employees capabilities and preparedness to respond to emergencies. [Copyright &y& Elsevier]/nCopyright of Computers in Industry is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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Descriptive statistics

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Emergency mock drill and tool implementation

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Critical objectives for emergency operations:Inter-agency communicationCollaboration with other state agenciesResource and personnel deploymentStandard emergency procedure implementation (e.g., standard operations procedures (SOP), response plans (RP))Agency chain of command/team buildingPublic communication

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To assess the effectiveness of the computer-based, collaborativetraining (CCT), a total of four transportation security mock drillswere conducted from 2004 to 2006 with participation andcooperation from the Indiana Department of TransportationTo assess Indianas Department of Transportation  INDOT performance in meeting the six objectives of emergency operations, a checklist was developed and given to the evaluation team.

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A total of 192 evaluation checklists were collected from the two most recent mock drills.

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Highlight the usefulness of the low-cost emergency training prototype and its decision support systems in enabling effective, collaborative decision-making, and efficient resource deployment by the participating agents and improvements in the quality of service that the Department of Transportation can provide to its fellow citizen.

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Collaborative training has the ability to improve the communication within the organization by better identifying with whom to communicate, the most appropriate resources and methods to secure effective communication, best actions to be followed and the procedures and plans to follow in order to mitigate emergency eventsThe drill results indicate that the computer-based, collaborative training tool developed is an economical and powerful training tool to enhance employees capabilities and preparedness to respond to emergencies.

SLR Criteria
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e implementation of a computer-based, collaborative training prototype foremergency response in a Department of Transportation and its ability to improve organizational communication, resources and methods utilization, and best actions to follow in order to mitigate emergencies