Summary

 The scenario enabled psychological first aid (PFA) training comprises knowledge on what PFA is, guidelines on how to perform PFA and an experiential training package to build the capacity of individuals, groups and organizations on how to deliver quality PFA.

Incorporating the World Health Organization’s Look Listen Link principles for PFA, the tools in this solution are a) Introduction to Psychological First Aid in booklet form, b) Guidelines on caring for staff and volunteers after crises, c) Position paper for policy makers and d), Training package in four parts. Training package part 1: 4 hour basic training in PFA - suitable for all staff and volunteers in any sector Training package part 2: Full day basic training in PFA – experiential training suitable for all staff and volunteers in any sector Training package part 3: Full day training on PFA for children - experiential training for staff and volunteers who work with children and their caregivers and who have completed the full day basic training Training package part 4: Full day training on Group PFA - experiential training for managers and other who have responsibility for the wellbeing of groups of staff and volunteers and who have completed the full day basic training The trainings make use of experiential learning, and trainees practice through role plays, consideration of various situations, from small private crises such as divorce, to large scale emergency events, for example after natural disasters. All trainings use case stories and scenarios. The scenarios are scripted and can be realised by actors or digital solutions such as XVR. The materials are developed by the International Federation of Red Cross Red Crescent Societies’ Reference Centre for Psychosocial Support. They address the needs of the Red Cross Red Crescent Movement and other humanitarian and volunteer-based crisis response organizations to build the capacity for providing PFA to people affected by crisis and to care for staff and volunteers after crises. Materials build on the extensive experience and practice of the Red Cross Red Crescent staff and volunteers globally, are research based, and encompass international guidelines and standards.

Innovation stage
Readiness
Crisis Cycle Phase
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