You must log in in order to see contact information. If you don't have an account, you can ask for one on this form.
Name Role About
Martha Bird Solution owner, Contact

PFA trainer and DRC lead investigator in trial Austria. Programme advisor to the IFRC Reference Centre for Psychosocial Support, hosted by Danish Red Cross.

Solution owner.

Contact point for solution.


 The scenario enabled psychological first aid (PFA) training comprises knowledge on what PFA is, guidelines on how to perform PFA and an experiential training package to build the capacity to deliver quality PFA.

Incorporating the World Health Organization’s Look Listen Link principles for PFA, the tools in this solution are a) Introduction to Psychological First Aid in booklet form, b) Guidelines on caring for staff and volunteers after crises, c) Position paper for policy makers and d), a 1-day training package on PFA for first responders and another 1-day training for team leaders and managers on PFA for volunteers and management of sponteneaous volunteers.

The trainings make use of experiential learning, and trainees practice through role plays, consideration of various situations. All trainings use case stories and scenarios. The scenarios are scripted and can be realised by actors or digital solutions such as XVR. The materials are developed by the International Federation of Red Cross Red Crescent Societies’ Reference Centre for Psychosocial Support. They address the needs of the Red Cross Red Crescent Movement and other humanitarian and volunteer-based crisis response organizations to build the capacity for providing PFA to people affected by crisis and to care for staff and volunteers after crises. Materials build on the extensive experience and practice of the Red Cross Red Crescent staff and volunteers globally, are research based, and encompass international guidelines and standards.

Trial reference